Terms and Conditions

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Shipping 

We ship to the UK with Royal Mail and worldwide with DHL Express, for the fastest & most reliable service. Please see our shipping rates below. 

UK Royal Mail Tracked & Signed + Free Returns (2-3 Business Days)

Please note, orders placed after 2pm GMT won’t be shipped until the following business day. Free returns are only available for mainland United Kingdom.

Policy Exchanges / Refunds will be given up to 14 days from when the product was received. Please make sure that you have carefully reviewed your order before finalising your purchase. For more help please contact: caron@bealiesadaptivewear.co.uk. You will receive a reply within 24 working hours.

Opening Hours: Monday – Friday (9am – 5.30pm BST) 

Returns 

In order to return an item, you must meet the following conditions: 

• The return must be sent back within 14 days of the delivery date
• The item must be in its original, unused, unaltered and unwashed condition
• The item must be returned with tags and packing 

We are unable to refund your original or return postage costs unless the product is faulty / incorrect. To return, simply include the reason for your return and place this within your returned package.
All mainland United Kingdom orders, excluding orders including sale items, will come supplied with a free returns label. 

Unfortunately we are unable to offer free returns outside of the United Kingdom. For international returns, please fill in your form as required and ensure all packages are marked as returns to avoid any additional customs fees. 

Press related enquiries info@bealiesadaptivewear.co.uk

Wholesale info@bealiesadaptivewear.co.uk

Payment System

Our payment system is managed by Woo Commerce via Stripe and PayPal 2 of the worlds leading online payment systems. 

Contact Information

Bealies Adaptive Wear Ltd 

VAT Registration No. 

Company No. 12389607 

Opening hours Monday – Friday 9am – 5pm GMT